Experience a Better Place to Work

As a Senior Internal Auditor, you will be responsible for developing our internal audit scope, performing internal audit procedures, and preparing internal audit reports.

In summary, the Senior Internal Auditor will:

• Have responsibility for performing individual internal audit projects, as part of the total internal audit plan.
• Conduct individual internal audit assignments aligned with the overall audit plan.
• Support internal audit management with reporting, audit planning, and promoting internal controls and governance across the business.

As the successful candidate, you’ll have responsibility for:

• Conducting audits across functional and operational areas, with an emphasis on financial, IT, and core business processes.
• Developing the internal audit scope, performing procedures, and preparing reports reflecting the results of the work performed.
• Maintaining necessary documentation to record completed work.
• Performing periodic follow up related to outstanding recommendations from prior audit reports.
• Assisting internal audit management with periodic reporting to the audit committee as well as the development of the annual internal audit plan.
• Overseeing and reviewing the work of other internal audit staff, including co-sourced resources, as needed.
• Assisting in the review of the corporate systems established to ensure compliance with policies, procedures, laws, regulations and other governance requirements.
• Identifying potential control deficiencies and recommend value added solutions for inclusion in the audit report.
• Executing special projects.
• Assisting in the review and appraisal of electronic data processing programs/systems.

The “must-have” skills and qualifications that we’re looking for are:

• Demonstrated knowledge of internal control concepts and their application in auditing various business processes and functions.
• Proven ability to work independently with minimal supervision, while guiding and supporting audit team members.
• Strong verbal and written communication skills for effectively presenting findings to peers and management.
• Leadership capability to influence and gain management support for recommended improvements.
• Solid understanding of internal auditing standards, COSO framework, and risk assessment methodologies.
• Skilled in managing multiple projects and collaborating with diverse team members.
• Excellent organizational and time management skills to multitask while effectively prioritizing.
• An undergraduate degree in Accounting or Finance.
• A CPA/CIA designation in good standing.
• A minimum of five (5) years of public accounting and/or private industry experience with knowledge of accounting, finance and internal control areas.
• High degree of personal integrity, ethics and professionalism.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield

Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service; while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As a Senior Director, Retail and Small Business Services, you will provide overall leadership and management to a designated territory while fostering a culture of sales and service excellence. This includes ongoing training and coaching of the retail leadership team; supporting our sales culture; ensuring a high level of employee engagement and ensuring locations operate in accordance with our risk management environment.

In summary, Senior Director, Retail and Small Business Services will:

• Oversee the team of District Directors that support our retail locations in the GTA, Oshawa, Kingston, Peterborough, North Bay, Midland, Kakabeka Falls and Thunder Bay areas with regular on-site leadership presence expected at each of these locations
• Support the development and execution of the business development strategy and plans that will drive sales, increase revenue, expand markets, and accomplish the credit union’s financial objectives.
• Define clear expectations and performance metrics for the sales leadership teams. Monitor sales performance against targets and implement corrective actions as needed.
• Oversee the development and monitoring of the annual, quarterly and monthly business plans to maximize growth and member retention to support the strategic growth and direction of the credit union.
• Actively support business development and community investment opportunities, mentoring staff as required, including WFCU’s representation at events across its regions of operation.
• Support WFCU’s culture of accountability, ensuring staff members meet and exceed sales goals while complying with risk management practices.
• Research and analyze the business environment, industry trends, competitors, and current/potential members to develop ideas for new products and services, pricing, and business models.

• Develop and maintain relationships with key stakeholders and suppliers to support our overall business objectives.

• Uphold the culture of service and risk, ensuring adherence to policies and the code of conduct. Identify, mitigate and report on risk issues per policies, guidelines and procedures to ensure appropriate escalation processes are followed.
• Ensure adherence to established policies, guidelines and procedures with a high level of accuracy and attention to detail.
• Consistently provide Five Star service to internal and external members while assisting with the management of member issues within prescribed guidelines.
• Complete any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• A minimum of ten (10) years of progressive leadership experience.
• Professionalism, with the ability to be successful motivating a team to achieve and exceed sales goals.
• A solid knowledge of financial products and services.
• Demonstrated enthusiasm and commitment to providing exceptional member service.
• Strong proficiency in Microsoft Office (i.e. Excel, Word, PowerPoint)
• Excellent communication skills.
• Ability to travel regularly between Toronto and Thunder Bay; as well as across the market footprint. Travel to our corporate office in Windsor will also be required.

These additional skills are considered assets too:

• Prior leadership experience within the financial services industry.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Celesta Gaba
Assistant Manager, Employee Experience – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at Rapport, A Division of WFCU Credit Union for a:

Customer Service Representative

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Financial Services Representative

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Financial Services Representative

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.