Experience a Better Place to Work

An exciting and immediate career opportunity is currently available at Rapport, A Division of WFCU Credit Union for a:

Customer Service Representative

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Bateman
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at Rapport, A Division of WFCU Credit Union for an:

Assistant Branch Manager

As an Assistant Branch Manager, you will provide assistance operating the retail location. You will conduct daily team meetings and direct, coordinate, motivate and coach the non-management sales staff to meet assigned sales goals and sales activity targets.

In summary, the Assistant Branch Manager will:

• Meet required sales goals as established by the credit union.
• Develop and implement plans and programs to ensure sales goals of the retail location are met.
• Establish regular coaching schedules with assigned staff to assist in their development at WFCU Credit Union.
• Assist with the overall operation of the retail location.
• Meet with members to assess their needs and match products/services to meet those needs.
• Meet with employees regularly to mentor and coach staff in their sales activity and professional development.
• Act as the treasury custodian for the retail location and be responsible for cash and securities related processes.
• Have responsibility for risk management and retail premises.
• Have responsibility for the administrative functions of the retail location.
• Ensure compliance of the retail employees with risk management practices, policies, etc.
• Operate with a high level of accuracy and attention to detail.
• Complete any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• A solid knowledge of financial products and services.
• Post-secondary education in finance or business.
• A minimum of 3 years experience in a managerial position.
• Three years experience in the financial services industry is required.
• Strong ability to successfully motivate a team to achieve sales goals.
• Excellent interpersonal and communication skills.
• Proven success in a fast paced sales environment.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Jennifer Bradie
Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at Rapport, A Division of WFCU Credit Union for a:

Branch Manager

As a Branch Manager you will be stationed in North Bay providing leadership to our North Bay and Midland locations, ensuring the implementation of our financial growth strategies. Our Branch Manager plays a critical role in the daily operations of our retail locations with respect to quality, sales, operations and member service.

In summary, the Branch Manager will:

• Meet required sales goals as established by the credit union.
• Monitor weekly, monthly, and semi-annual sales plans.
• Meet with members to assess their needs and match products/services to meet those needs.
• Meet with employees regularly to mentor and coach in their development.
• Demonstrate exceptional professionalism and confidentiality.
• Have overall responsibility for the retail locations including risk management and the premises.
• Provide basic financial planning and investment advice to our members.
• Prepare personal lending, residential mortgages, and/or member contracts.
• Adhere to and comply with established policies, guidelines, and procedures.
• Operate with a high level of accuracy and attention to detail.

The “must-have” skills and qualifications that we’re looking for are:

• Flexibility to travel to and oversee North Bay and Midland locations.
• A solid knowledge of financial products and services.
• Post-secondary education in finance or business.
• A minimum of 5 years experience in a managerial position.
• Prior experience in the financial services industry is required.
• Strong ability to successfully motivate a team to achieve sales goals.
• Excellent interpersonal and communication skills.
• Proven success in a fast paced sales environment.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Jennifer Bradie
Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Financial Services Representative

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Bateman
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:

Financial Services Representative

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Bateman
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.