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Branch Hours and Locations

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Branch Hours and Information

Amherstburg

322 Sandwich St South, Amherstburg, ON N9V 0C7

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64332
Institution Number: 828

Cambridge

620 Hespeler Rd, Cambridge, ON N1R 6J8

1 888 767 9535

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 69642
Institution Number: 828

Chatham

814 St Clair St, Chatham, ON N7M 5J7

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64272
Institution Number: 828

Kitchener

4289 King St. E., Kitchener, ON N2P 2E9

1 888 767 9535

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 20352
Institution Number: 828

Kingsville

380 Main St E, Kingsville, ON N9Y 0C1

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64292
Institution Number: 828

LaSalle

5932 Malden Rd, LaSalle, ON N9H 1S4

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 68342
Institution Number: 828

Leamington

5932 Malden Rd, LaSalle, ON N9H 1S4

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64342
Institution Number: 828

London

800 Commissioners Rd E. RM ELL 302
London, ON N6A 5W9

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat Closed

Transit Number: 20362
Institution Number: 828

Tecumseh

1695 Manning Rd, Tecumseh, ON N8N 2L9

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64352
Institution Number: 828

Waterloo

340 Hagey Blvd, Waterloo, ON N2L 6R6

1 888 767 9535

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 20352
Institution Number: 828

Windsor – Downtown

300 Ouellette Ave #200, Windsor, ON N9A 7B4

1 866 500 9328

Hours

Sun Closed
Mon Closed
Tue Closed
Wed Closed
Thu Closed
Fri Closed
Sat Closed

Transit Number: 68352
Institution Number: 828

Windsor – Main

2800 Tecumseh Rd E, Windsor, ON N8W 1G4

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 21182
Institution Number: 828

Windsor – Riverside

1100 Lauzon Rd, Windsor, ON N8S 3N1

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64372
Institution Number: 828

Windsor – South

3077 Dougall Ave, Windsor, ON N9E 1S3

1 866 500 9328

Hours

Sun Closed
Mon 9:30 AM – 5:00 PM
Tue 9:30 AM – 5:00 PM
Wed 9:30 AM – 5:00 PM
Thu 9:30 AM – 6:00 PM
Fri 9:30 AM – 5:00 PM
Sat 9:00 AM – 12:00 PM

Transit Number: 64382
Institution Number: 828

Member Contact Centre Hours

1 888 767 9535

Hours

Sun Closed
Mon 8:00 AM – 6:00 PM
Tue 8:00AM – 6:00 PM
Wed 8:00 AM – 6:00 PM
Thu 8:00 AM – 6:30 PM
Fri 8:00AM – 6:30 PM
Sat 9:00 AM – 3:00 PM

Holiday Hours

Family Day Monday, February 19 Closed
Good Friday Friday, March 29 Closed
Victoria Day Monday, May 20 Closed
Canada Day Monday, July 1 Closed
Civic Holiday Monday, August 5 Closed
Labour Day Monday, September 2 Closed
National Day for Truth and Reconciliation Monday, September 30 Closed
Thanksgiving Monday, October 14 Closed
Remembrance Day Monday, November 11 Closed
Christmas Eve Tuesday, December 24 Closed at 2PM
Christmas Day Wednesday, December 25 Closed
Boxing Day Thursday, December 26 Closed
New Year’s Eve Tuesday, December 31 Closed at 2PM
New Year’s Day Wednesday , January 1, 2025 Closed

Compliments and Concerns

WFCU Credit Union is always looking for feedback so that we can continually improve service for our members and community. If you have something you would like to share with us, a compliment or a concern, please feel free to call us at 519-974-3100 or toll free at 1-866-500-WFCU (9328) or log into your Online Banking account to access the ‘Contact Us Form’.

As a member-owned organization, WFCU Credit Union encourages members seeking resolution to issues or concerns to meet with staff and/or the Manager/Vice President within whose area of responsibility their issue rests. WFCU Credit Union staff are empowered to make decisions and resolve members concerns.

Resolving Your Concern

If you do have a concern, WFCU Credit Union is committed to listen and resolve the matter quickly.  However, there are times when we will need to investigate further in order to assure satisfaction.

Steps for a quick resolution:

Step 1

Talk to us.  Bring your concern to the attention of the staff at your branch or through our Member Contact Centre first, and they will do their best to resolve the matter to your satisfaction.

Step 2

If the staff member assisting you cannot address the matter on their own or to your satisfaction, they will escalate to their Manager/Vice President/President & CEO for further investigation. You may also escalate your concern by contacting your branch Manager or through the secure email option noted below.

Step 3

If you have completed the above noted steps and do not feel your concern has been resolved, you can forward your written concern to WFCU Credit Union’s Member Advocate. Do not include your confidential account or personal information if sending by email.

  • Email: memberadvocate@wfcu.ca
  • Mail: WFCU Credit Union, Attention: Member Advocate, 3000 Marentette Avenue, Windsor, ON,  N8X 1G4

Step 4

At any time, or if you are not satisfied with the recommendation offered by WFCU Credit Union’s Member Advocate, you may contact the Financial Services Regulatory Authority of Ontario (FSRA). Complete details can be found on the FSRA website:

For questions, you may contact FSRA by:

Media Inquiries

For questions or additional information on our news releases please contact:
Rebecca Stasko, Director, Marketing, Communications & Community Investment

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