As a leader in the financial services industry that values its staff and their ongoing contributions towards our collective success, WFCU make it our practice to seek out the best and brightest in their field.
Experience a Better Place to Work
We offer an innovative work environment, an industry-leading compensation package, and ample opportunity for growth and advancement.
We recognize and show appreciation to our staff for their continued hard work and dedication by investing in tomorrow’s leaders today.
Be part of a team committed to providing members with a high level of service, while helping to maintain the communities we serve as some of the leading regions to live and work.
Join our team
If you feel you’re a great fit for the team at WFCU – let us know why!
We invite applications from individuals looking to join a positive, goal-driven, and professional environment aimed at providing members with a high level of service, while making the communities we serve the best places to live and work.
As a certified Great Place to Work® and seven-time recipient of the Best Workplaces in Canada™ award, we invite you to experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. As an organization committed to the communities we serve, we are proud to display the Imagine Caring Company logo and are one of only 120 companies in Canada to do so.
Now accepting applications for all positions.
If you are interested in joining our team, please email your cover letter and resume to the attention of Jennifer Bradie, Senior Director, Human Resources, at [email protected].
Current Opportunities:
Corporate
Administration Assistant, Fulfillment - Windsor-Essex, Kitchener or Toronto
The Administration Assistant is responsible for providing support to the fulfillment centre by providing centralized due diligence which will result in a more consistent member experience during the lending process. This team will also expand standardized processes through the organization
Position Type: Vacant Position
Salary Range: $42,750 – $54,500
In summary, the Administration Assistant, Fulfillment will:
- Provide a thorough analysis of information and documentation provided on pre-approved lending applications.
- Ensure accuracy and adherence to current WFCU lending policies and procedures, as well as CMHC and Sagen lending policies and procedures.
- Complete lending applications process by identifying and resolving inadequate or undocumented information.
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for include the following:
- A degree in Business Administration or Finance.
- Previous training on mortgage and lending fraud.
- A minimum of two years of lending experience.
- Strong attention to detail and accuracy.
- Excellent computer proficiency operating Microsoft Office programs.
These additional skills are also considered assets:
- Prior experience within the financial services industry.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:
Katie Eckel
Human Resources Business Partner – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Commercial Account Manager - Windsor
As a Commercial Account Manager, you are responsible for managing an assigned commercial portfolio and to assist with the overall growth of personal as well as commercial members with a specific focus in real estate lending (term and construction) and ideally some experience in greenhouse financing.
Position Type: Vacant Position
Salary Range: $90,000-$140,000
In summary, the Commercial Account Manager will:
- Grow our business and actively develop and manage the commercial portfolio (real estate secured term and construction loans including greenhouses).
- Assist, develop and implement business development initiatives to increase revenues.
- Address member needs and concerns in a timely manner to develop and maintain strong relationships.
As the successful candidate, you will be responsible for:
- Managing an assigned commercial portfolio consisting of commercial mortgages, loans, lines of credit, letters of credit, construction, land, and demand loans to meet borrowing needs.
- Making sound recommendations within lending policies and procedures.
- Develop new business by contacting prospects and members and networking in community activities outside of normal business hours.
- Ongoing relationship building with existing members and prospects.
- Preparing proposals as well as credit applications for review and approval.
- Ensuring the assigned credit union’s loan portfolio earns a maximum return while taking the least amount of risk.
- Monitoring assigned loan portfolios, delinquencies, and overdrafts.
The “must-have” skills and qualifications that we’re looking for include the following:
- Strong sales acumen with proven results.
- A commitment to professional service, networking, relationship building and retention.
- Post-secondary education in a business and/or finance related field.
- Minimum three to five years of commercial lending experience in the financial services industry with a focus on real estate lending and ideally some greenhouse financing.
- Knowledge of commercial lending in various industries and sectors.
- Collaborate with other internal departments, mainly Credit Risk to deliver solutions.
- Strong financial statements analysis, review of 3rd party documents including but not limited to Appraisal, Building Condition, Phase I and II Environmental and Project Monitor Reports, leases etc.
- Strong communication, people, problem solving interpersonal and analytical skills.
- Self motivated and results oriented.
- Flexibility for occasional travel.
These additional skills are also considered assets:
- Excellent organizational and presentation skills
- Strong attention to detail.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:
Jennifer Bradie
Senior Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Commercial Services Representative - Windsor
In this position as a Commercial Services Representative, you will be required to support the commercial department by completing relevant documentation and functions in a timely and accurate manner.
Position Type: Vacant Position
Salary Range: $45,000-$70,000
In summary, the Commercial Services Representative will:
- Prepare new commercial business account/change of signors documentation as required.
- Conduct follow-up with members related to outstanding member contracts.
- Work closely with members to process transactional requests in a timely, professional manner.
- Complete Daily Overdraft, ATM exceptions, Close/Cover Letters.
- Completion of daily and monthly reports/reconciling GL’s monthly.
- Provide correspondence and complete all Public Sector Member requests.
- Maintenance of property insurance records.
- Prepare monthly insurance renewal requests and coordinate with Insurance Brokers for outstanding renewals or amendments.
- Assist with monthly Board Reporting in a timely manner and keep updated filed records.
- Process Wires/Foreign Exchange requests from members.
- Process Term Investments and follow-up on Renewals and Maturities.
- Complete Business VISA Applications.
- Complete Bank and Credit Confirmations.
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for include the following:
- A University level degree in a related field is required. Bachelor of Commerce is preferred.
- Two (2) years of previous administrative experience is required.
- Strong organizational skills and initiative are required.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:
Katie Eckel
Human Resources Business Partner – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Director, Learning & Development - Windsor, Kitchener or Toronto
Are you passionate about helping people grow and succeed at work? As the Director, Learning & Development at WFCU, you’ll shape how employees build skills, develop leaders and grow their careers. Leading a small team, you’ll create and deliver learning programs that give employees the tools, training and support they need to perform at their best and contribute to WFCU’s success.
Position Type: Vacant Position
Salary Range: $102,000-$152,000
In summary, the Director, Learning & Development will:
- Assess organizational learning needs and determine the best approach;—develop and facilitate internal workshops, hands-on activities, and team-building sessions, or recommend appropriate external training providers when specialized expertise is required.
- Develop and implement a learning and leadership development plan aligned with WFCU’s strategic priorities and evolving workforce needs.
- Lead the employee development team while overseeing multiple learning initiatives. Set priorities, keep programs on track, and ensure the portfolio remains aligned with the credit union’s needs and WFCU’s strategy.
- Oversee the new employee orientation program ensuring it delivers an exceptional learning experience.
- Partner with employees and leaders to identify career growth opportunities and support meaningful career development within WFCU.
- Ensure all training materials are current, relevant, and easy to follow.
- Define learning metrics, report on program results, emerging trends and opportunities for improvement.
- Assess and evaluate our learning management system capabilities to ensure it meets programming and operational needs.
What we’re looking for:
- A degree in human resources, education, or a similar business-related field.
- A certification in talent development (like ATD CPTD/CPLP).
- At least 8 years of corporate experience helping organizations grow and develop their people.
- Experience designing and delivering corporate learning programs using adult-learning principles and blended approaches that combine online and in-person instruction.
- A strong background in leadership development, planning for future leaders within organizations, and corporate coaching.
- Hands on experience using learning management systems and analyzing data.
- Curiosity about new technology and using it to create better learning engagement & outcomes.
- Great skills leading workshops, coaching, and communicating with others.
- Strong business acumen and a demonstrated ability to influence decisions and align stakeholders around organizational priorities. Good business sense and a proven ability to influence decisions.
The nice-to-haves:
- Experience in the credit union or financial services industry.
- Technical skills for creating training content.
If you feel you’re a great fit, let us know why!
Work Location: This role is required to work on-site and may be located in Windsor, Kitchener, or Toronto.
We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:
Suzanne Leonard
AVP, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Governance Assistant - Windsor
The Governance Assistant reports to the Manager, Corporate Governance and is responsible for providing administrative support within the Governance department and as needed to other executive level functions. This role assists with a broad range of activities including document and records management, supporting our Board of Directors, compliance administration, regulatory and sector monitoring, meeting and event logistics and general research assistance.
Position Type: Vacant Position
Salary Range: $41,000-$50,000
In summary, the Governance Assistant will:
- Provide administrative support to the Governance departments, including preparing correspondence, reports, presentations, spreadsheets, and other documents;
- Assist with Board of Directors communications and help prepare and organize Board and Committee meeting materials;
- Update and maintain Compliance and Governance tracking systems, logs, and databases; help prepare supporting documentation for reports and policies;
- Track various deadlines and assist with follow-up communications;
- Maintain departmental filing systems, corporate records, and databases; assist with records retention activities;
- Track Director training registrations and course completion records; assist with the scheduling and administration of Director education program;
- Help arrange travel, accommodations, registrations, and itineraries for Directors and governance-related events; assist with the planning and organization of meetings, conferences, and corporate events;
- Format and update policies and procedures; conduct research on governance, compliance, regulatory, and industry topics as assigned, and compile summary reports for management review;
- Maintain trademark records and track renewal dates; monitor and compile sector news, regulatory updates, and industry information for management review;
- Track sector and WFCU feedback on provincial and federal topics; and
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for include the following:
- Excellent attention to detail and strong organizational skills;
- Ability to work within tight timelines in a fast-paced environment with a high level of professionalism;
- Ability to work both independently and as part of a collaborative team;
- Excellent written and oral communication skills;
- High level of discretion and integrity in handling sensitive and/or confidential information;
- Proficiency in Microsoft Office Suite; and
- A degree or diploma in Business Administration, Office Administration, or a related field.
These additional skills are considered assets too:
- One to three years of prior experience in administration;
- Experience working with a Board of Directors or in a regulated financial services environment; and/or
- Familiarity with compliance tracking, regulatory reporting, or governance processes.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications to the attention of:
Katie Eckel
Human Resources Business Partner – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Retail
Financial Services Associate
The Financial Services Associate is responsible for providing excellent service to our members
Position Type: Vacant Position
Salary Range: $43,000 – $67,000
In summary, the Financial Services Associate will:
- Contribute to the success of the retail location through the achievement of established sales goals and objectives.
- Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
- Increase service relationships held by members to meet established targets.
- Promote and process investments including GICs, RRSPs, RRIFs and TFSAs.
- Promote and process lending products including personal loans, lines of credit, overdraft protection and applicable insurances.
- Promote and process Visa applications within prescribed guidelines.
- Promote and process accounts and sundry services to meet established targets.
- Participate in campaigns in the retail locations.
- Process over the counter financial transactions.
- Comply with established policies, guidelines and procedures.
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- Completed post-secondary education
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills while working in a fast-paced environment
These additional skills are considered assets too:
- Prior experience within the financial services industry
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Evangeline Jesudoss
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Financial Services Officer
The Financial Services Officer is responsible for providing excellent service to our members
Position Type: Vacant Position
Salary Range: $43,000 – $67,000
In summary, the Financial Services Officer will:
- Contribute to the success of the branch by achieving established sales, service, lending, and mortgage growth targets.
- Provide expert financial advice by assessing member needs and recommending appropriate deposit, investment, lending, and mortgage solutions to support their financial goals.
- Build and strengthen member relationships by identifying opportunities to expand lending portfolios, increase share of wallet, and deepen overall financial relationships.
- Originate, process, and manage residential mortgage applications, including purchases, renewals, refinances, transfers, and home equity lending solutions.
- Conduct thorough financial and credit analyses to assess borrowing capacity, evaluate risk, and make sound lending recommendations in accordance with established policies, procedures, and regulatory requirements.
- Promote and process lending products, including mortgages, home equity lines of credit, personal loans, lines of credit, overdraft protection, and creditor insurance products.
- Identify opportunities for mortgage retention, refinancing, debt consolidation, and cross-selling of complementary products and services to meet members’ evolving financial needs.
- Promote and process investment products, including GICs, RRSPs, RRIFs, FHSA and TFSAs, while providing proactive financial advice and guidance.
- Develop new business opportunities through referrals, relationship development, branch campaigns, community involvement, and networking activities.
- Manage the lending process from initial consultation through funding, ensuring a seamless member experience and timely follow-up.
- Ensure compliance with all policies, procedures, risk management standards, and regulatory requirements while delivering exceptional member service.
- Perform other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- Completed post-secondary education
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills while working in a fast-paced environment
These additional skills are considered assets too:
- Prior experience within the financial services industry
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Evangeline Jesudoss
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
[email protected]
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.



