As a leader in the financial services industry that values its staff and their ongoing contributions towards our collective success, WFCU and its divisions make it our practice to seek out the best and brightest in their field.
We offer an innovative work environment, an industry-leading compensation package, and ample opportunity for growth and advancement.
We recognize and show appreciation to our staff for their continued hard work and dedication by investing in tomorrow’s leaders today.
Be part of a team committed to providing members with a high level of service, while helping to maintain the communities we serve as some of the leading regions to live and work.
Join our team
If you feel you’re a great fit for the team at WFCU Credit Union and its divisions – let us know why!
We invite applications from individuals looking to join a positive, goal-driven, and professional environment aimed at providing members with a high level of service, while making the communities we serve the best places to live and work.
As a certified Great Place to Work® and five-time recipient of the Best Workplaces in Canada™ award, we invite you to experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. As an organization committed to the communities we serve, we are proud to display the Imagine Caring Company logo and are one of only 120 companies in Canada to do so.
Now accepting applications for all positions.
If you are interested in joining our team, please email your cover letter and resume to the attention of Emily Bateman, Talent Acquisition Specialist, at careers@wfcu.ca.
Current Opportunities:
Corporate
District Director, Retail Services
As a District Director, you will provide overall leadership and management to a designated territory. This would include sales accountability for your assigned location as Manager, Sales & Service. This includes reaching and exceeding established individual and team goals and targets for all products; supporting our sales culture; ongoing training and coaching, ensuring a high level of employee engagement and ensuring locations operate in accordance with our risk management environment.
In summary, District Director, Retail will:
- Develop and monitor the annual, quarterly and monthly business plans to maximize growth and member retention to support the strategic growth and direction of the credit union. Monitor results (daily and weekly) and implement strategies to correct performance gaps.
- Meet and exceed sales targets by advising and providing members with products and services to meet their financial objectives.
- Support business growth of “home location” by meeting with members to assess their needs; matching products and services, while engaging your team on fulfillment when necessary.
- Provide basic financial planning and investment advice to our members.
- Identify and refer to other lines of business including small business, wealth management (various delivery models) and commercial services.
- Create business development strategies throughout geographic regions to increase business and maximize sales and member satisfaction.
- Establish and maintain a community network to promote the credit union’s brand and to support a strong referral source. Actively participate in community investment initiatives that support our strategic direction.
- Develop and maintain relationships with key stakeholders and suppliers to support our overall business objectives.
- Have overall responsibility for locations in a designated area.
- Establish regular coaching with designated employees assisting in their professional and career development and growth.
- Manage member issues, adhering to our market code of conduct.
- Uphold the culture of service and risk, ensuring adherence to policies and the code of conduct. Identify, mitigate and report on risk issues per policies, guidelines and procedures to ensure appropriate escalation processes are followed.
- Maintain current and relevant knowledge of industry trends, competitor products and services.
- Ensure adherence to established policies, guidelines and procedures with a high level of accuracy and attention to detail.
- Consistently provide Five Star service to internal and external members.
- Complete any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- A minimum of five (5) years of progressive leadership experience.
- Professionalism, with the ability to be successful motivating a team to achieve and exceed sales goals.
- A solid knowledge of financial products and services.
- Demonstrated enthusiasm and commitment to providing exceptional member service.
- A strong knowledge of computers.
- Excellent communication skills.
These additional skills are considered assets too:
- Prior experience within the financial services industry.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Jennifer Bradie
Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 6% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Administration Assistant
The Administration Assistant is responsible for providing excellent service through the execution of administrative duties according to detailed procedures and with complete accuracy as a function of the Mortgages team.
In summary, the Administration Assistant will:
- Prepare incoming mortgage files for processing.
- Ensure all documentation required is included in mortgage file.
- As required, work with third party providers to ensure mortgage is processed accurately and on time.
- Finalize all closed mortgage files ensuring paperwork is complete and postings are accurate.
- Process mortgage discharges, mortgage renewals and mortgage extensions.
- Prior to renewals, ensure property tax is up to date; follow up with lender as necessary and prepare letters to be mailed to members who have mortgages for renewals.
The “must-have” skills and qualifications that we’re looking for are:
- A degree in Business Administration or Finance
- A minimum of two years’ experience in a related position
- Strong attention to detail and accuracy
- Excellent computer proficiency operating Microsoft Office programs
These additional skills are considered assets too:
- Prior experience within the financial services industry
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Emily Bateman
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.
Retail
Financial Services Representative
The Financial Services Representative is responsible for providing excellent service to our membership.
As a Financial Services Representative, you will:
- Contribute to the success of the retail location through the achievement of established sales goals and objectives.
- Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
- Increase service relationships held by members to meet established targets.
- Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
- Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
- Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
- Promote and process Visa applications within prescribed guidelines.
- Promote and process accounts and sundry services to meet established targets.
- Participate in campaigns in the retail locations.
- Process over the counter financial transactions.
- Comply with established policies, guidelines, and procedures.
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- Completed post-secondary education is required.
- Excellent customer service and communication skills.
- Demonstrated success in a sales or goal driven environment.
- An energetic personality, initiative and professionalism.
- A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.
If this opportunity excites you and you think you’re a great fit, let us know by applying today! We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Emily Bateman
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fifth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.
Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.