Experience a Better Place to Work

WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is the sixth largest credit union in Ontario, and among the top twenty credit unions in Canada.

WFCU’s card payments portfolio provides a unique opportunity to provide its members with products and services suited to meet their needs. WFCU is seeking its first Assistant Vice President (AVP), Payments.

Reporting to the SVP, Operations, the AVP leads a small but mighty team with overall responsibility for WFCU’s card payments portfolio including credit, prepaid & debit cards. The AVP develops and executes the strategy to launch prepaid and credit MasterCard products and ensures the proper integration of all card products into WFCU’s retail delivery model. The AVP also leads the credit union’s payments modernization initiatives.

The ideal candidate brings a university degree in a relevant field in addition to a minimum of 8 years of experience leading teams and implementing projects and developing use case scenarios in another financial institution. WFCU will benefit from your demonstrable knowledge of the card space as well as your proven skill in developing and establishing effective business relationships and partnerships. You are a naturally collaborative and inclusive individual who highly values working with internal stakeholders in areas such as risk, compliance and marketing. Innovative, entrepreneurial and outcomes oriented, you take great satisfaction in taking a card product from concept to reality and from business case to boardroom. You are an outstanding communicator, influencer and negotiator, skilled at supporting, liaising and/or presenting to executive management and/or Board level committees.

Find out why WFCU, for the 7^th consecutive year, has been certified as a Great Place to Work and has repeatedly been named one of the Best Workplaces in Canada. To apply for this position, please visit: boyden.thriveapp.ly/job/2916. For more information, please contact cmorrison@boyden.com and state the title of the position in the subject line of your e-mail.

We thank all applicants for their interest, however only those under consideration for the role will be contacted.

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

As a Commercial Account Manager, you are responsible for managing an assigned commercial portfolio and to assist with the overall growth of personal as well as commercial members.

In summary, the Commercial Account Manager will:

• Grow our business and actively develop and manage the commercial portfolio.
• Assist, develop and implement business development initiatives to increase revenues.
• Address member needs and concerns in a timely manner to develop and maintain strong relationships

As the successful candidate, you will be responsible for:

• Managing an assigned commercial portfolio consisting of commercial mortgages, loans, lines of credit, letters of credit, construction, land and demand loans to meet borrowing needs.
• Making sound recommendations within lending policies and procedures.
• Develop new business by contacting prospects and members and networking in community activities outside of normal business hours
• Ongoing relationship building with existing members and prospects.
• Preparing proposals as well as credit applications for review and approval.
• Ensuring the assigned credit union’s loan portfolio earns a maximum return while taking the least amount of risk.
• Monitoring assigned loan portfolios, delinquencies and overdrafts.

The “must-have” skills and qualifications that we’re looking for include the following:

• Strong sales acumen with proven results.
• A commitment to professional service, networking, relationship building and retention.
• Post-secondary education in a business and/or finance related field.
• Minimum three to five years of commercial lending experience in the financial services industry.
• Knowledge of commercial lending in various industries and sectors.
• Collaborate with other internal departments, mainly Credit Risk to deliver solutions.
• Strong financial statements analysis, review of 3^rd party documents including but not limited to Appraisal, Building Condition, Phase I and II Environmental Reports, leases etc.
• Strong communication, people, problem solving interpersonal and analytical skills.
• Self motivated and results oriented.
• Flexibility for occasional travel.

These additional skills are also considered assets:

• Excellent organizational and presentation skills
• Strong attention to detail.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.  Please send applications and portfolios to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:

Loan & Leasing Administrator

The Loan & Leasing Administrator is responsible for providing excellent service and administrative support to the Fulfillment Team.

In summary, the Loan & Leasing Administrator will:

• Prepare loan documentation
• Audit incoming loan/lease documents
• Process loan/lease payouts and refunds
• PPSA registration and release
• Process vehicle accident and death claims
• Set up member accounts and loans
• Prepare Lease Termination documentation
• Process monthly data reports
• Maintain relationships with external members and dealerships

The “must-have” skills and qualifications that we’re looking for are:

• A diploma in Office Administration, Legal studies or a related field
• A minimum of two years’ experience in a related position
• Strong attention to detail and accuracy
• Excellent computer proficiency operating Microsoft Office programs

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service; while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As a Systems Developer, you will be responsible for developing a variety of applications to streamline workflows and improve the member experience, accuracy and efficiencies.

In summary, the Systems Developer will:

• Develop dynamic online forms (accessible through a corporate intranet) which require writing to and reading from Microsoft SQL databases to satisfy complex business reporting processes.
• Development will also focus on shell enabled applications running in proprietary Windows-based applications including our member relationship management (MRM) system, corporate accounting system and our banking system.
• Work alongside key stakeholders in the organization to ensure applicants meet the end users’ specifications.
• Adhere to quality assurance standards and data security best practices.
• Have responsibility for developing a variety of applications to streamline processes.
• Assist with development to improve the exchange of data between our Sales team and Operations team.

The “must-have” skills and qualifications that we’re looking for are:

• Must possess a degree in Computer Science.
• Experience in developing applications in a Microsoft environment is important.
• Programming experience should include C#, .NET (framework & core), ASP.NET MVC Core, IIS, SQL Server, SSRS, Microsoft Azure, and Azure Devops
• Other web development related skills, such as JavaScript, CSS, JQuery, Git, and familiarity with other programming languages or technologies is considered an asset.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service; while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Enterprise Analytics Specialist supports the credit union by driving strategic, data-informed business decisions. This role involves gathering and preparing data for analysis, identifying key variables, and translating complex data into clear, actionable insights.

In summary, the Enterprise Analytics Specialist will:

• Analyze complex data by using their intermediate to advanced expertise in data mining, Business Intelligence, data modelling
• Apply knowledge of sales and product information and data across multiple lines of business to identify operational insights and key factors that are driving business performance
• Leverage statistics to develop, customize and test solutions, solving a wide variety of business challenges
• Work in a fast paced and deadline driven environment while adapting to changing priorities and managing multiple projects simultaneously

As the successful candidate, you’ll have responsibility for:

• Overseeing analytics operations, correcting discrepancies, and ensuring data quality
• Acting as a resource for internal stakeholders by applying leading techniques, interpreting data, understanding implications for business function strategy, tactics and ongoing operations
• Collaborating with technology partners to strengthen alignment between business data applications, implications and technical architecture
• Ensuring accurate and timely reporting on program/project metrics
• Demonstrating a forward-thinking approach by anticipating and remediating potential roadblocks, comprehending the bigger picture of the business strategy
• Identifying and recommending ways to simplify and automate processes to increase reporting productivity
• Staying up to date with the latest technology, industry trends and industry best practices

The “must-have” skills and qualifications that we’re looking for are:

• A degree or diploma in Mathematics, Business Administration with a concentration in Data Analytics, Computer Science or a related field
• 3+ years of related experience
• A logical and curious thinker who can learn new technologies, computing applications or data sources
• An enthusiastic self-starter with a high degree of initiative and adaptability
• A strong team player that thrives in a collaborative environment
• Ability to work with minimal supervision, adhere to strict deadlines
• Ability to prioritize, multitask and manage various projects simultaneously
• Proficiency in using data mining, query, analysis, and reporting tools
• Knowledge of SQL and programming languages such as Python
• Experience with Customer Relationship Management (CRM) business processes/systems, Data Warehousing and Visualization tools (Tableau, Power BI)
• Excellent verbal and written communication skills with the ability to work with various executives and other internal stakeholders, catering to various levels of analytical proficiency
• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects

These additional skills are considered assets too:

• Experience working in the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service; while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As an Assistant Branch Manager, you will provide assistance operating the retail location.  You will conduct daily team meetings and direct, coordinate, motivate and coach the non-management sales staff to meet assigned sales goals and sales activity targets.

In summary, the Assistant Branch Manager will:

• Meet required sales goals as established by the credit union.
• Develop and implement plans and programs to ensure sales goals of the retail location are met.
• Establish regular coaching schedules with assigned staff to assist in their development at WFCU Credit Union.
• Assist with the overall operation of the retail location.
• Meet with members to assess their needs and match products/services to meet those needs.
• Meet with employees regularly to mentor and coach staff in their sales activity and professional development.
• Act as the treasury custodian for the retail location and be responsible for cash and securities related processes.
• Have responsibility for risk management and retail premises.
• Have responsibility for the administrative functions of the retail location.
• Ensure compliance of the retail employees with risk management practices, policies, etc.
• Operate with a high level of accuracy and attention to detail.
• Complete any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• A solid knowledge of financial products and services.
• Post-secondary education in finance or business.
• Previous experience in a managerial position.
• Three years experience in the financial services industry is required.
• Strong ability to successfully motivate a team to achieve sales goals.
• Excellent interpersonal and communication skills.
• Proven success in a sales environment.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Jennifer Bradie
Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquiries in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over-the-counter financial transactions for our strictly business members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• At least 1-3 years prior experience in a customer service role
• Completed post-secondary education
• Excellent communication and customer service/sales skills

• Two to four years of cash handling experience

These additional skills are considered assets too:

• Strong attention to detail and organizational skills while working in a fast-paced environment

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Financial Services Representative is responsible for providing excellent service to our membership.

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Customer Service Representative is responsible for providing excellent service to our membership.

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Member Contact Consultant is responsible for providing excellent service to our members.

In summary, the Member Contact Consultant will:

• Respond to external member telephone inquires in a timely, professional manner
• Provide quality service to members
• Process basic financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Assist members over the telephone, while providing excellent member service
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• One to two years of call centre experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

In this position as a Sales Assistant, you will provide administrative support in the retail location to sales staff.

In summary, the Sales Assistant will:

• Consistently provide Five Star service while greeting our members and coordinating member traffic in the retail location.
• Provide administrative assistance including loan filing, processing, transactional processing and telephone back up.
• Prepare general correspondence, filing and general office duties as required.
• Process incoming mail and courier items.
• Process the daily night depository deposits.
• Maintain and order adequate supply of money orders, member drafts, travellers cheques and member cards.
• Prepare a weekly supply order for retail location.
• Perform financial transactions and operate a cash drawer as required.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Ability to demonstrate professionalism, organization and administrative skills
• Ability to work successfully both independently and in a team environment.
• Demonstrate enthusiasm and a commitment to providing exceptional member service.
• A strong knowledge of computers is essential.
• The individual must display excellent communication skills.
• Strong attention to detail and organizational skills while working in a fast-paced environment

These additional skills are considered assets too:

• Prior cash handling experience
• Previous sales experience

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

In this position as a Sales Assistant, you will provide administrative support in the retail location to sales staff.

In summary, the Sales Assistant will:

• Consistently provide Five Star service while greeting our members and coordinating member traffic in the retail location.
• Provide administrative assistance including loan filing, processing, transactional processing and telephone back up.
• Prepare general correspondence, filing and general office duties as required.
• Process incoming mail and courier items.
• Process the daily night depository deposits.
• Maintain and order adequate supply of money orders, member drafts, travellers cheques and member cards.
• Prepare a weekly supply order for retail location.
• Perform financial transactions and operate a cash drawer as required.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Ability to demonstrate professionalism, organization and administrative skills
• Ability to work successfully both independently and in a team environment.
• Demonstrate enthusiasm and a commitment to providing exceptional member service.
• A strong knowledge of computers is essential.
• The individual must display excellent communication skills.
• Strong attention to detail and organizational skills while working in a fast-paced environment

These additional skills are considered assets too:

• Prior cash handling experience
• Previous sales experience

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.