Experience a Better Place to Work

As a Commercial Account Manager, you are responsible for managing an assigned commercial portfolio and to assist with the overall growth of personal as well as commercial members with a specific focus in real estate lending (term and construction) and ideally some experience in greenhouse financing.

Position Type: Vacant Position

Salary Range: $90,000 – 140,000

In summary, the Commercial Account Manager will:

• Grow our business and actively develop and manage the commercial portfolio (real estate secured term and construction loans including greenhouses).
• Assist, develop and implement business development initiatives to increase revenues.
• Address member needs and concerns in a timely manner to develop and maintain strong relationships.

As the successful candidate, you will be responsible for:

• Managing an assigned commercial portfolio consisting of commercial mortgages, loans, lines of credit, letters of credit, construction, land, and demand loans to meet borrowing needs.
• Making sound recommendations within lending policies and procedures.
• Develop new business by contacting prospects and members and networking in community activities outside of normal business hours.
• Ongoing relationship building with existing members and prospects.
• Preparing proposals as well as credit applications for review and approval.
• Ensuring the assigned credit union’s loan portfolio earns a maximum return while taking the least amount of risk.
• Monitoring assigned loan portfolios, delinquencies, and overdrafts.

The “must-have” skills and qualifications that we’re looking for include the following:

• Strong sales acumen with proven results.
• A commitment to professional service, networking, relationship building and retention.
• Post-secondary education in a business and/or finance related field.
• Minimum three to five years of commercial lending experience in the financial services industry with a focus on real estate lending and ideally some greenhouse financing.
• Knowledge of commercial lending in various industries and sectors.
• Collaborate with other internal departments, mainly Credit Risk to deliver solutions.
• Strong financial statements analysis, review of 3^rd party documents including but not limited to Appraisal, Building Condition, Phase I and II Environmental and Project Monitor Reports, leases etc.
• Strong communication, people, problem solving interpersonal and analytical skills.
• Self motivated and results oriented.
• Flexibility for occasional travel.

These additional skills are also considered assets:

• Excellent organizational and presentation skills
• Strong attention to detail.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:

Emily Wigfield

Talent Acquisition Specialist – WFCU Credit Union

3000 Marentette Avenue, Windsor, Ontario N8X 4G2

careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As a Commercial Account Manager, you are responsible for managing an assigned commercial portfolio and to assist with the overall growth of personal as well as commercial members with a specific focus in real estate lending (term and construction) and ideally some experience in greenhouse financing.

Position Type: Vacant Position

Salary Range: $90,000 – 140,000

In summary, the Commercial Account Manager will:

• Grow our business and actively develop and manage the commercial portfolio (real estate secured term and construction loans including greenhouses).
• Assist, develop and implement business development initiatives to increase revenues.
• Address member needs and concerns in a timely manner to develop and maintain strong relationships.

As the successful candidate, you will be responsible for:

• Managing an assigned commercial portfolio consisting of commercial mortgages, loans, lines of credit, letters of credit, construction, land, and demand loans to meet borrowing needs.
• Making sound recommendations within lending policies and procedures.
• Develop new business by contacting prospects and members and networking in community activities outside of normal business hours.
• Ongoing relationship building with existing members and prospects.
• Preparing proposals as well as credit applications for review and approval.
• Ensuring the assigned credit union’s loan portfolio earns a maximum return while taking the least amount of risk.
• Monitoring assigned loan portfolios, delinquencies, and overdrafts.

The “must-have” skills and qualifications that we’re looking for include the following:

• Strong sales acumen with proven results.
• A commitment to professional service, networking, relationship building and retention.
• Post-secondary education in a business and/or finance related field.
• Minimum three to five years of commercial lending experience in the financial services industry with a focus on real estate lending and ideally some greenhouse financing.
• Knowledge of commercial lending in various industries and sectors.
• Collaborate with other internal departments, mainly Credit Risk to deliver solutions.
• Strong financial statements analysis, review of 3^rd party documents including but not limited to Appraisal, Building Condition, Phase I and II Environmental and Project Monitor Reports, leases etc.
• Strong communication, people, problem solving interpersonal and analytical skills.
• Self motivated and results oriented.
• Flexibility for occasional travel.

These additional skills are also considered assets:

• Excellent organizational and presentation skills
• Strong attention to detail.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:

Emily Wigfield

Talent Acquisition Specialist – WFCU Credit Union

3000 Marentette Avenue, Windsor, Ontario N8X 4G2

careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As a Commercial Account Manager, you are responsible for managing an assigned commercial portfolio and to assist with the overall growth of personal as well as commercial members with a specific focus in real estate lending (term and construction) and ideally some experience in greenhouse financing.

Position Type: Vacant Position

Salary Range: $90,000 – 140,000

In summary, the Commercial Account Manager will:

• Grow our business and actively develop and manage the commercial portfolio (real estate secured term and construction loans including greenhouses).
• Assist, develop and implement business development initiatives to increase revenues.
• Address member needs and concerns in a timely manner to develop and maintain strong relationships.

As the successful candidate, you will be responsible for:

• Managing an assigned commercial portfolio consisting of commercial mortgages, loans, lines of credit, letters of credit, construction, land, and demand loans to meet borrowing needs.
• Making sound recommendations within lending policies and procedures.
• Develop new business by contacting prospects and members and networking in community activities outside of normal business hours.
• Ongoing relationship building with existing members and prospects.
• Preparing proposals as well as credit applications for review and approval.
• Ensuring the assigned credit union’s loan portfolio earns a maximum return while taking the least amount of risk.
• Monitoring assigned loan portfolios, delinquencies, and overdrafts.

The “must-have” skills and qualifications that we’re looking for include the following:

• Strong sales acumen with proven results.
• A commitment to professional service, networking, relationship building and retention.
• Post-secondary education in a business and/or finance related field.
• Minimum three to five years of commercial lending experience in the financial services industry with a focus on real estate lending and ideally some greenhouse financing.
• Knowledge of commercial lending in various industries and sectors.
• Collaborate with other internal departments, mainly Credit Risk to deliver solutions.
• Strong financial statements analysis, review of 3^rd party documents including but not limited to Appraisal, Building Condition, Phase I and II Environmental and Project Monitor Reports, leases etc.
• Strong communication, people, problem solving interpersonal and analytical skills.
• Self motivated and results oriented.
• Flexibility for occasional travel.

These additional skills are also considered assets:

• Excellent organizational and presentation skills
• Strong attention to detail.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted. Please send applications and portfolios to the attention of:

Emily Wigfield

Talent Acquisition Specialist – WFCU Credit Union

3000 Marentette Avenue, Windsor, Ontario N8X 4G2

careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Collections Assistant is responsible for providing excellent service through the execution of technical and administrative duties according to detailed procedures and with complete accuracy as a function of the Credit Solutions team.

Position Type: Vacant Position

Salary Range: $42,00 – 53,000

In summary, the Collections Assistant will:

• Administer the delinquency notice process including verifying information and posting on the banking system. Run the delinquency reports daily and update as required.
• Assist with the administration of bankruptcies including coordinating files, preparing proof of claim, preparing month end report, and updating banking system.
• Follow up with members overdue payments on loans, leases, mortgages, overdraft, lines of credit, cancelled insurances policies on homes & vehicles, property tax arrears.
• Prepare the incoming/outgoing correspondence with CUMIS regarding CDI.
• Conduct loan reviews in accordance with established timelines.
• File all delinquent loan correspondence.
• Perform a variety of activities revolving around documentation, filing, and reporting
• Adhere to and comply with established policies, guidelines, and procedures with a high level of accuracy.
• Any other duties as assigned.

The “must-have” skills and qualifications that we are looking for are:

• Post-secondary education in Office Administration or relevant field of study.
• A minimum of two years’ experience in a related position processing insolvencies, bankruptcies, and delinquencies.
• A high level of both written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to multi-task and maintain adherence to strict policies and procedures.
• Excellent computer proficiency operating Microsoft Office programs.

These additional skills are considered assets too:

• Prior experience within the financial services industry.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 84 years, WFCU is the sixth-largest credit union in Ontario, and the 20th largest credit union in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous smaller communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As a Commercial Services Analyst, you will provide support to the Commercial Services department in the areas of credit underwriting and risk analysis. The Analyst team plays a key role in helping the Commercial Services department achieve its growth objectives while ensuring that sound lending policies and procedures are followed at all times.

Position Type: Vacant Position

Salary Range: $46,000 – 90,000

In summary, the Commercial Analyst will:

• Report to the Team Leader, Commercial Analysts.
• Provide assistance and support to Commercial Account Managers and Directors as required.
• Coordinating and preparing annual reviews for borrowing members with a high level of quality so that the commercial portfolio remains compliant with the Credit Union’s established lending guidelines and FSRA best practices.
• Assist in underwriting new lending opportunities for borrowers operating in diverse industries throughout Canada.
• Oversee the administration and maintenance of a commercial portfolio consisting of commercial mortgages, loans, lines of credit and letters of credit to meet the borrowing needs of our members.
• Provide ongoing credit risk analysis, loan structuring, and pricing for a loan portfolio to maximize returns while taking the least amount of risk.
• Monitor the compliance of the commercial portfolio, including financial covenants and security.
• Prepare written and electronic correspondence.
• Complete all necessary reports and monthly logs of the assigned portfolio.
• Demonstrate exceptional professionalism and confidentiality
• Monitoring assigned loan portfolio ensuring commercial borrowing members adhere to the terms and conditions of their authorized credit facilities.
• Adhering to and complying with established policies, guidelines and procedures with a high level of accuracy and attention to detail.

The “must-have” skills and qualifications that we’re looking for are:

• The individual must possess a university level degree in a related field. An undergraduate degree in business is preferred
• General knowledge of financial statements and accounting practices is required
• A high level of analytical ability, sound credit analysis, and exceptional business writing skills are required
• Excellent computer proficiency operating Microsoft Office programs, specifically Microsoft Word & Excel

These additional skills are considered assets too:

• 2+ years of Commercial Lending / Banking Experience.
• Experience working in the financial services industry.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Senior Manager, Financial Planning & Analysis (FP&A) is a strategic and business-minded finance leader. This role will lead enterprise-wide planning, forecasting, performance reporting, and decision support activities that strengthen financial discipline, optimize resource allocation, and improve organizational performance.

The Senior Manager, FP&A is a trusted partner to executive leadership and business leaders and will be responsible for linking operational priorities to financial outcomes, supporting growth, efficiency, member value, and long-term sustainability.

Position Type: New Position

Salary Range: $100,000 – 150,000

Location: In Office Preferred or Remote

In summary, the Senior Manager, Financial Planning & Analysis will:

• Lead the Credit Union’s annual budgeting process, including setting assumptions, planning timelines, developing templates, and establishing governance insights; partner with business unit leaders to understand objectives, key drivers, and resource needs.
• Deliver monthly, quarterly, and ad hoc forecasts, including variance analysis, trend insights, and identification of risks and opportunities.
• Develop and maintain a multi-year financial plan aligned to corporate strategy, business priorities, and regulatory expectations.
• Establish driver-based forecasting across key financial lines, including net interest income, funding costs, fee and other non-interest income, and non-interest expense categories (e.g., staffing, occupancy, technology, and marketing).
• Lead enterprise performance reporting including executive dashboards, KPI scorecards, product/channel profitability and performance measurement.
• Provide meaningful insights and reporting dashboards on key credit union performance areas.
• Act as a strategic finance partner to leaders across Retail Banking, Commercial, Real Estate, Wealth, Operations, Digital, and Support Functions.
• Translate operational plans into financial impacts and support leaders with business cases and investment evaluations, scenario modeling and sensitivity analysis, cost optimization and workforce planning and strategic initiative tracking and performance measurement
• Support pricing, volume, and margin analytics where applicable (e.g., lending, deposits, and fee-based products).
• Prepare clear, concise, and compelling materials that will be used at executive leadership meetings, board and committee reporting, strategic planning sessions and quarterly business reviews.
• Present key insights, performance outcomes, and forward-looking projections with confidence and credibility.
• Build and maintain robust models to support forecasting and long-range planning, balance sheet and margin scenarios, stress testing and “what-if” analysis, program/product performance and profitability analysis
• Strengthen planning processes through standardization, automation, and improved data quality.
• Enhance the FP&A toolkit using available systems such as ERP/GL tools, planning platforms, BI dashboards, and advanced Excel modeling.
• Lead, coach, and develop an FP&A team.
• Establish clear performance expectations, planning cadence, and continuous improvement culture.
• Partner effectively across Accounting, Treasury, Risk and Compliance to ensure alignment and credibility of reporting and insights.

The “must-have” skills and qualifications that we’re looking for are:

• University degree in Finance, Accounting, Business, Economics, or a related field.
• Professional designation strongly preferred: CPA, CFA, or MBA.
• 7+ years progressive accounting/finance experience, including significant FP&A ownership experience.
• 3–5+ years experience managing through influence in a cross functional environment.
• Experience in financial services preferred (credit union, banking, lending, insurance, wealth, fintech
• Advanced capability in financial modeling, forecasting, and scenario analysis, executive-level reporting and storytelling with data and building business cases and evaluating ROI/investment trade-offs.
• Strong proficiency in Excel, SQL and financial analysis tools; experience with BI tools and ERP systems
• Strong initiative and a results-oriented mindset.
• Ability to dig deep into complex issues to identify root causes and deliver solutions.
• Ability to work independently, navigate ambiguity, and consistently deliver clear and actionable recommendations through strong financial modeling, analytical rigor, and executive level communication.

These additional skills are considered assets too:

• Strategic thinking with strong execution discipline.
• Strong business acumen and ability to connect drivers to outcomes.
• Executive communication and presentation capability.
• High integrity, sound judgment, and attention to detail.
• Ability to influence and challenge constructively.
• Comfortable working in a dynamic, evolving environment with competing priorities.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Suzanne Leonard
AVP, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

As an Assistant Branch Manager, you will provide assistance operating the retail location.  You will conduct daily team meetings and direct, coordinate, motivate and coach the non-management sales staff to meet assigned sales goals and sales activity targets.

Position Type: Vacant Position

Salary Range: $62,500 – 95,000

In summary, the Assistant Branch Manager will:

• Meet required sales goals as established by the credit union.
• Develop and implement plans and programs to ensure sales goals of the retail location are met.
• Establish regular coaching schedules with assigned staff to assist in their development at WFCU Credit Union.
• Assist with the overall operation of the retail location.
• Meet with members to assess their needs and match products/services to meet those needs.
• Meet with employees regularly to mentor and coach staff in their sales activity and professional development.
• Act as the treasury custodian for the retail location and be responsible for cash and securities related processes.
• Have responsibility for risk management and retail premises.
• Have responsibility for the administrative functions of the retail location.
• Ensure compliance of the retail employees with risk management practices, policies, etc.
• Operate with a high level of accuracy and attention to detail.
• Complete any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• A solid knowledge of financial products and services.
• Post-secondary education in finance or business.
• Previous experience in a managerial position.
• Three years experience in the financial services industry is required.
• Strong ability to successfully motivate a team to achieve sales goals.
• Excellent interpersonal and communication skills.
• Proven success in a sales environment.

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Jennifer Bradie
Senior Director, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 6% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Customer Service Representative is responsible for providing excellent service to our membership.

Position Type: Vacant Position

Salary Range: $41,000 – 50,000

In summary, the Customer Service Representative will:

• Respond to external member inquires in a timely, professional manner
• Provide quality service to WFCU Credit Union members
• Process basic over the counter financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• Two to four years of cash handling experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Financial Services Agent is responsible for providing excellent service to our members.

Position Type: Vacant Position

Salary Range: $42,000 – 53,000

In summary, the Financial Services Agent will:

• Respond to external member telephone inquires in a timely, professional manner
• Provide quality service to members
• Process basic financial transactions for our members such as deposits, withdrawals, bill payments, US transactions, money orders and more
• Assist members over the telephone, while providing excellent member service
• Complete miscellaneous administrative duties

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills while working in a fast-paced environment
• One to two years of call centre experience

These additional skills are considered assets too:

• Prior experience within the financial services industry

If you feel you’re a great fit, let us know why!

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.

The Financial Services Representative is responsible for providing excellent service to our membership.

Position Type: Vacant Position

Salary Range: $43,000 – 67,000

As a Financial Services Representative, you will:

• Contribute to the success of the retail location through the achievement of established sales goals and objectives.
• Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
• Increase service relationships held by members to meet established targets.
• Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
• Drive mortgage product promotion while consistently meeting and exceeding individual sales goals.
• Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
• Promote and process Visa applications within prescribed guidelines.
• Promote and process accounts and sundry services to meet established targets.
• Participate in campaigns in the retail locations.
• Process over the counter financial transactions.
• Comply with established policies, guidelines, and procedures.
• Any other duties as assigned.

The “must-have” skills and qualifications that we’re looking for are:

• Completed post-secondary education is required.
• Excellent customer service and communication skills.
• Demonstrated success in a sales or goal driven environment.
• An energetic personality, initiative and professionalism.
• A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.

If this opportunity excites you and you think you’re a great fit, let us know by applying today!  We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.

We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:

Emily Wigfield
Talent Acquisition Specialist – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca

WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests.  The accommodation will be based on the individual needs of the job candidate.

Working at WFCU Credit Union

For the seventh consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.

As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.

We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:

• An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
• Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
• A bank of up to 10 annual personal days, as well as 13+ paid holidays.
• A voluntary RRSP matching program at 5% of an employee’s annual salary.

Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!

It’s an exciting time to join our team. To find out more, apply today!

About WFCU Credit Union

WFCU Credit Union is a leading, progressive financial institution headquartered in Windsor, Ontario since 1940. Proudly serving families, community organizations, small businesses, commercial entities, and public institutions for over 85 years, WFCU is Ontario’s 6th largest credit union and among the top 20 largest in Canada.

Together with its retail divisions, Rapport, ECU, and Health Care, WFCU now operates 24 branches across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between. WFCU’s 80,000+ members can bank anytime, anywhere through a variety of service channels, including online and mobile banking, live telephone banking, and ATM services.