As a leader in the financial services industry that values its staff and their ongoing contributions towards our collective success, WFCU makes it our practice to seek out the best and brightest in their field.
We offer an innovative work environment, an industry-leading compensation package, and ample opportunity for growth and advancement.
We recognize and show appreciation to our staff for their continued hard work and dedication by investing in tomorrow’s leaders today.
Be part of a team committed to providing members with a high level of service, while helping to maintain the communities we serve as some of the leading regions to live and work.
Join our team
If you feel you’re a great fit for the WFCU Credit Union team – let us know why!
We invite applications from individuals looking to join a positive, goal-driven, and professional environment aimed at providing members with a high level of service, while making the communities we serve the best places to live and work.
As a certified Great Place to Work® and five-time recipient of the Best Workplaces in Canada™ award, we invite you to experience our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success. We seek the best and brightest professionals and provide them with ample opportunity for advancement. As an organization committed to the communities we serve, we are proud to display the Imagine Caring Company logo and are one of only 120 companies in Canada to do so.
Now accepting applications for all positions.
If you are interested in joining our team, please email your cover letter and resume to the attention of Emily Bateman, WFCU Human Resources Coordinator, at careers@wfcu.ca.
Current Opportunities:
Retail
Vice President, Retail Service
WFCU Credit Union continues its strategic growth plan and is now moving beyond the borders of Southwestern Ontario resulting in an exciting and immediate new career opportunity for the role of:
Vice President, Retail Service
The Vice President, Retail Service engages and collaborates with the VP team to actively contribute to the dynamic leadership that drives the credit union’s successful performance. Responsibilities include contributing to the development and implementation of the strategic plan and translating it to departmental objectives. This position plays a pivotal role in driving retail, wealth & insurance sales as well as management growth and the ongoing development of employees.
In summary, the Vice President, Retail Service:
- Directs the development and execution of the business development strategy and plans that will drive sales, increase revenue, expand markets, and accomplish the credit union’s financial objectives.
- Builds and manages our high performing retail sales team including retail locations, broker relationships, call center and wealth management.
- Fosters a culture of sales and service excellence; coaching staff members as required to meet the needs of our members while achieving the credit union goals.
- Defines clear expectations and performance metrics for the sales team. Monitor sales performance against targets and implement corrective actions as needed.
- Supports our culture of accountability, ensuring staff members meet and exceed sales goals while complying with our risk management practices.
- Understands the needs and overall business position of the credit union’s impact on business development. Adapting plans and strategies as required to meet the credit union’s goals.
- Researches and analyzes the business environment, competitors, and current/potential members to develop ideas for new products and services, pricing, and business models.
- Develops a wide network of contacts to keep informed about current and future sector and market activities.
- Fosters relationships with key stakeholders and partners to develop business opportunities.
- Builds a strong pipeline of talent; identifying development opportunities, working with internal resources on career development plans to ensure succession planning.
- Works with the senior leadership team to develop and implement annual sales goals and plans; performance criteria; reward and recognition programs and compensation plans.
- Provides input on marketing campaigns and product innovation to align with our members’ changing needs.
- Develops and continuously improve procedures and processes to deliver a high internal and external member experience.
- Actively supports business development and community investment opportunities, mentoring staff as required, including our representation at events across our regions of operation.
- Ensures adherence to all policies, procedures, and guidelines to protect the credit union and our members.
- Works collaboratively with internal partners to provide seamless solutions across all channels for our members.
- Assists in managing member issues within prescribed guidelines.
The “must-have” skills and qualifications that we’re looking for are:
- Minimum post-secondary education in finance or business.
- Demonstrated progression into roles with increasing responsibility within the financial services industry, with a minimum of 10 years experience in a managerial position.
- A solid knowledge of financial products and services.
- Excellent interpersonal and communication skills.
- Demonstrated success in business development, with a focus on driving revenue growth.
- Strong leadership skills, with the ability to motivate and inspire a team towards achieving goals.
- Ability to analyze market data and trends to inform strategic decision-making.
- CFP and experience in life insurance and related products is an asset.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Suzanne Leonard
Associate Vice President, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twenty first largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
Branch Manager (London)
An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:
Branch Manager
As a Branch Manager you will provide leadership to ensure the implementation of our financial growth strategies. Our Branch Manager plays a critical role in the daily operations of our retail locations with respect to quality, sales, operations and member service.
In summary, the Branch Manager:
- Meet required sales goals as established by the credit union.
- Monitor weekly, monthly, and semi-annual sales plans.
- Meet with members to assess their needs and match products/services to meet those needs.
- Meet with employees regularly to mentor and coach in their development.
- Demonstrate exceptional professionalism and confidentiality.
- Overall responsibility for the retail location including risk management and the premises.
- Provide basic financial planning and investment advice to our members.
- Preparing personal lending, residential mortgages, and/or member contracts.
- Adhering to and complying with established policies, guidelines, and procedures.
- Operating with a high level of accuracy and attention to detail.
The “must-have” skills and qualifications that we’re looking for are:
- A solid knowledge of financial products and services.
- Post-secondary education in finance or business.
- A minimum of 5 years experience in a managerial position.
- Prior experience in the financial services industry is required.
- Strong ability to successfully motivate a team to achieve sales goals.
- Excellent interpersonal and communication skills.
- Proven success in a sales environment.
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Jennifer Bradie
Senior Manager, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twenty first largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
Senior Financial Services Representative (London and Windsor-Essex)
An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:
Senior Financial Services Representative
The Senior Financial Services Representative is responsible for providing excellent service to our membership.
As a Senior Financial Services Representative, you will:
- Contribute to the success of the retail location through the achievement of established sales goals and objectives.
- Provide quality service to our members by assessing their needs and identifying credit union products and services to best meet those needs.
- Increase service relationships held by members to meet established targets.
- Promote and process investments including Investment Shares, GICs, RRSPs, RRIFs, and TFSAs.
- Promote and process lending products including personal loans, lines of credit, overdraft protection, and applicable insurances.
- Promote and process Visa applications within prescribed guidelines.
- Promote and process accounts and sundry services to meet established targets.
- Participate in campaigns in the retail locations.
- Process over the counter financial transactions.
- Comply with established policies, guidelines, and procedures.
- Any other duties as assigned.
The “must-have” skills and qualifications that we’re looking for are:
- Completed post-secondary education is required.
- Excellent customer service and communication skills.
- Demonstrated success in a sales or goal driven environment.
- An energetic personality, initiative and professionalism.
- A minimum of three years of professional experience in financial services and a sound understanding of the lending process is considered an asset.
If this opportunity excites you and you think you’re a great fit, let us know by applying today! We are committed to the communities that we serve and if you’re likeminded, we can’t wait to hear from you.
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Emily Bateman
Human Resources Coordinator – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twentieth largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
Corporate
Reporting and Analytics Assistant
An exciting and immediate career opportunity is currently available at WFCU Credit Union for a:
Reporting and Analytics Assistant
The Reporting and Analytics Assistant will provide support within the credit union by driving strategic data-informed decisions, gathering data and information on targeted variable and preparing data for analytic efforts. This position will be based in office in the Windsor-Essex region. In summary, the Reporting and Analytics Assistant will:
- Summarize, analyze and communicate complex data in a simplified manner to deliver meaningful insights and value to support the decision making and evaluating process of the credit union
- Apply knowledge of sales information and data across multiple lines of business to identify operational insights and key factors that are driving business performance
- Leverage statistics and work alongside business stakeholders to develop and test solutions, solving a wide variety of business challenges
- Work in a fast paced and deadline driven environment while adapting to changing priorities and managing multiple projects simultaneously
As the successful candidate, you’ll have responsibility for:
- Perform duties related to running and modifying daily, weekly, monthly, and year-end reports to support all departments within the credit union
- Collaborate with Departments to recommend the approach to requests for new reporting/analysis by validating the requirements and authorization. Apply customization based on the user’s needs and look to apply trend analysis when appropriate
- Analyze reports to ensure the integrity of information, ensuring data entry is consistent with corporate policy and that data standards are upheld
- Assist with report management to ensure that any technical issues that arise are documented to confirm the initial cause and the subsequent solution
- Assist with developing expanded predictive analytics
- Identifying and recommending ways to simplify and automate processes to increase reporting productivity
- Staying up to date with the latest technology, industry trends and industry best practices
The “must-have” skills and qualifications that we’re looking for are:
- A degree or diploma in Mathematics, Business Administration with a concentration in Data Analytics or a related field
- 1 or more years of related experience
- A logical and curious thinker who can learn new technologies, computing applications or data sources
- Strong working knowledge of Microsoft SQL Server Management Studio and Reporting Services, Python, Visual Studio Reporting Services, Microsoft Excel and Adobe Acrobat Pro
- Excellent communication skills with executives and other internal stakeholders, catering to various levels of analytical proficiency
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects
These additional skills are considered assets too:
- Knowledge of implementing and configuring Tableau, Power BI or other business intelligence software applications is an asset
- Experience working in the financial services industry
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Jennifer Bradie
Senior Manager, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twenty first largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
Enterprise Analytics Specialist
An exciting and immediate career opportunity is currently available at WFCU Credit Union for an:
Enterprise Analytics Specialist
The Enterprise Analytics Specialist will provide support within the credit union by driving strategic data-informed business decisions, gathering data and information on targeted variables preparing data for analytic efforts and analyzing and communicating complex data in a simplified and insightful manner.
In summary, the Enterprise Analytics Specialist will:
- Analyze complex data by using their intermediate to advanced expertise in data mining, Business Intelligence, data modelling and visualization tools
- Apply knowledge of sales and product information and data across multiple lines of business to identify operational insights and key factors that are driving business performance
- Leverage statistics and work alongside business stakeholders to develop, customize and test solutions, solving a wide variety of business challenges
- Work in a fast paced and deadline driven environment while adapting to changing priorities and managing multiple projects simultaneously
As the successful candidate, you’ll have responsibility for:
- Leading and developing a team of Analytics Analysts
- Overseeing all analytics operations, correcting discrepancies, and ensuring data quality
- Acting as a resource for internal stakeholders by applying leading techniques, interpreting data, understanding implications for business function strategy, tactics and ongoing operations
- Developing a close collaboration with technology partners to strengthen alignment between business data applications, implications and technical architecture
- Ensuring accurate and timely reporting on program/project metrics
- Demonstrating a forward-thinking approach by anticipating and remediating potential roadblocks, comprehending the bigger picture of the business strategy
- Identifying and recommending ways to simplify and automate processes to increase reporting productivity
- Staying up to date with the latest technology, industry trends and industry best practices
The “must-have” skills and qualifications that we’re looking for are:
- A degree or diploma in Mathematics, Business Administration with a concentration in Data Analytics, Computer Science or a related field
- 3+ years of related experience
- A logical and curious thinker who can learn new technologies, computing applications or data sources
- An enthusiastic self-starter with a high degree of initiative and adaptability
- A strong team player that thrives in a collaborative environment
- Ability to work with minimal supervision, adhere to strict deadlines
- Ability to prioritize, multitask and manage various projects simultaneously
- Proficiency in using data mining, query, analysis, visualization and reporting tools
- Knowledge of SQL and, for more advanced BI analyst positions that involve predictive modeling, programming languages such as Python and R
- Experience with Customer Relationship Management (CRM) business processes/systems, Data Warehousing and Visualization tools (Tableau, PowerBI)
- Excellent verbal and written communication skills with the ability to work with various executives and other internal stakeholders, catering to various levels of analytical proficiency
- Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects
These additional skills are considered assets too:
- Experience working in the financial services industry
If you feel you’re a great fit, let us know why!
We appreciate the interest of all applicants, however, only those candidates selected for an interview will be contacted. Applications may be sent to the attention of:
Jennifer Bradie
Senior Manager, Human Resources – WFCU Credit Union
3000 Marentette Avenue, Windsor, Ontario N8X 4G2
careers@wfcu.ca
WFCU Credit Union will accommodate the needs of candidates with disabilities through our recruitment process as we are made aware of these requests. The accommodation will be based on the individual needs of the job candidate.
Working at WFCU Credit Union
For the fourth consecutive year, WFCU Credit Union has been certified as a Great Place to Work®, as well as repeatedly been named one of the Best Workplaces in Canada™. Joining WFCU means you will be part of a team committed to providing members with a high level of service, while also supporting the communities we serve to be the best places to live and work.
As an employee of WFCU, you’ll have the opportunity to work in a positive, goal-driven, and professional environment. Our award-winning HR philosophy to “hire the best, treat them well, and see them stay” is a point of pride and a key factor in our employees’ success and WFCU’s success.
We seek the best and brightest professionals and provide them with ample opportunity for advancement. Our industry-leading compensation package includes comprehensive benefits and training programs, plus a fantastic wellness program with several distinctive perks. A few highlights include:
- An annual monetary benefit equivalent to a percentage of an employee’s salary intended to enhance physical and mental well-being. This can be used towards a vacation package, spa services, gaming equipment, and more!
- Discounts on WFCU’s financial products and services, including a $10,000 Line of Credit at 0% interest.
- A bank of up to 10 annual personal days, as well as 13+ paid holidays.
- A voluntary RRSP matching program at 5% of an employee’s annual salary.
Experience our Employee Advantage Program which demonstrates our unmatched commitment to opportunities for professional and self-development, employee wellness, competitive compensation, and a culture of celebration!
It’s an exciting time to join our team. To find out more, apply today!
About WFCU Credit Union
WFCU Credit Union has been recognized as a leading, progressive financial institution headquartered in Windsor and Essex County since 1940. Proudly serving Ontario residents, community organizations, small businesses, commercial entities, and public institutions for over 80 years, WFCU Credit Union is the sixth largest credit union in Ontario, and twenty first largest credit union in Canada.
WFCU Credit Union operates nine retail locations across Windsor-Essex, one in Chatham, one in London, and three in the Waterloo Region through ECU – A Division of WFCU Credit Union. WFCU also operates the digital entity, Omnia Direct. Through its variety of service channels including online and mobile banking, live telephone banking, and ATM services, WFCU Credit Union and its divisions have become the financial institutions of choice for more than 73,000 members across Ontario.
