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Online Service Disruption – WFCU/ECU

April 11

All ECU and WFCU online account activity will be paused at 8pm on April 11 for up to 24 hours as we move Rapport member accounts to our banking system.

The outage will affect:

  • Interac e-Transfers
  • Money requests
  • Auto-deposit registrations.

Please note that your debit card will continue to work at all ATMs and for retail purchases throughout the weekend.


Our Member Contact Centre will be open with live agents ready to assist you for the following extended hours as we transition Rapport member accounts:

  • Friday, April 11 8am – 10 pm
  • Saturday, April 12 8am – 10 pm
  • Sunday, April 13 9am – 7 pm
  • Monday, April 14 8am – 10 pm
  • Tuesday, April 15 8am – 8 pm
  • Wednesday, April 16 8am – 8 pm

Details

Date:
April 11
Event Category: