Notice: This page provides relevant information for WFCU and ECU members only.

Upcoming Service Disruption:
What You Need to Know

This past September, we started a new chapter as we welcomed Rapport Credit Union members into the WFCU Credit Union family.

On April 11th, 2025, we will begin migrating all Rapport member accounts to our banking system—the final and exciting step in combining our two credit unions. Once completed, you will have access to 24 retail locations across Ontario, from Windsor to Thunder Bay and numerous communities in between!

To successfully migrate Rapport accounts, all credit union members will experience a service disruption from 8 p.m. on April 11th, lasting up to 24 hours. The outage will affect online and mobile banking and pause some account activity, including Interac e-Transfers, money requests, and auto-deposit registrations. Please note that your debit card will continue to work at all ATMs and for retail purchases throughout the weekend.

We thank you for your patience as we complete this final phase of becoming a unified credit union. Additional emails, text and/or voice mail message reminders will be sent out regarding the Temporary Pause (April 11) on All Online Account Activity as we advance through Rapport member account migration; however, if you have any questions or concerns, please reach out to our Member Contact Centre (1-866-500-9328)

A unified banking system means all members will have access to 24 retail locations across Ontario from Thunder Bay to Kingston, Toronto to Windsor, and numerous communities in between.