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WFCU Retail Hours and Information
Amherstburg
322 Sandwich St South, Amherstburg, ON N9V 0C7
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64332
Institution Number: 828
Chatham
814 St Clair St, Chatham, ON N7L 0E8
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64272
Institution Number: 828
Kingsville
380 Main St E, Kingsville, ON N9Y 0C1
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64292
Institution Number: 828
LaSalle
5932 Malden Rd, LaSalle, ON N9H 1S4
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 68342
Institution Number: 828
Leamington
318 Erie Street South, Leamington ON N8H 3C5
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64342
Institution Number: 828
London South
336 Wellington Rd, Unit 4, London, ON N6C 4P6
1 866 500 9328
519-974-3100
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 20362
Institution Number: 828
London Hospital
800 Commissioners Rd E. RM ELL 302
London, ON N6A 5W9
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | Closed |
Transit Number: 04302
Institution Number: 828
Tecumseh
1695 Manning Rd, Tecumseh, ON N8N 2L9
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64352
Institution Number: 828
Windsor – Downtown
300 Ouellette Ave #200, Windsor, ON N9A 7B4
Hours
| Sun | Closed |
|---|---|
| Mon | Closed |
| Tue | Closed |
| Wed | Closed |
| Thu | Closed |
| Fri | Closed |
| Sat | Closed |
Transit Number: 68352
Institution Number: 828
Windsor – Main
2800 Tecumseh Rd E, Windsor, ON N8W 1G4
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 21182
Institution Number: 828
Windsor – Riverside
1100 Lauzon Rd, Windsor, ON N8S 3N1
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64372
Institution Number: 828
Windsor – South
3077 Dougall Ave, Windsor, ON N9E 1S3
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 64382
Institution Number: 828
ECU Retail Hours and Information
Cambridge
620 Hespeler Rd, Cambridge, ON N1R 6J8
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 69642
Institution Number: 828
Kitchener
4289 King St. E., Kitchener, ON N2P 2E9
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | 9:00 AM – 12:00 PM |
Transit Number: 20352
Institution Number: 828
Waterloo
340 Hagey Blvd, Waterloo, ON N2L 6R6
Hours
| Sun | Closed |
|---|---|
| Mon | 9:30 AM – 5:00 PM |
| Tue | 9:30 AM – 5:00 PM |
| Wed | 9:30 AM – 5:00 PM |
| Thu | 9:30 AM – 6:00 PM |
| Fri | 9:30 AM – 5:00 PM |
| Sat | Closed |
Transit Number: 20352
Institution Number: 828
Rapport Retail Hours and Information
CAMH Cash Office
100 Stokes Street, Toronto ON M6J 1H4
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 3:00 PM |
| Tue | 9:00 AM – 3:00 PM |
| Wed | 9:00 AM – 3:00 PM |
| Thu | 9:00 AM – 3:00 PM |
| Fri | 9:00 AM – 3:00 PM |
| Sat | Closed |
Hamilton
The Golf Links Center 7-1100 Golf Links Road, Hamilton ON L9K 1J8
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 9:00 AM – 4:00 PM |
| Sat | Closed |
Head Office / Grenville
18 Grenville Street Suite 1, Toronto ON M4Y 3B3
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 9:00 AM – 4:00 PM |
| Sat | Closed |
Kakabeka Falls
4785 Highway 11/17 Unit C, Kakabeka Falls ON P0T 1W0
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
Kingston
725 Gardiners Road , Kingston ON K7M 3Y5
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
Midland
815 King Street, Midland ON L4R 0B7
Hours
| Sun | Closed |
|---|---|
| Mon | 8:30 AM – 4:00 PM |
| Tue | 8:30 AM – 4:00 PM |
| Wed | 8:30 AM – 4:00 PM |
| Thu | 8:30 AM – 4:00 PM |
| Fri | Closed |
| Sat | Closed |
North Bay
945 Stockdale Road, North Bay ON P1B 9S5
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 9:00 AM – 4:00 PM |
| Sat | Closed |
Oshawa
Michael Starr Building 33 King Street W., Oshawa ON L1H 1A1
Hours
| Sun | Closed |
|---|---|
| Mon | 8:30 AM – 4:00 PM |
| Tue | 8:30 AM – 4:00 PM |
| Wed | 8:30 AM – 4:00 PM |
| Thu | 8:30 AM – 4:00 PM |
| Fri | 8:30 AM – 4:00 PM |
| Sat | Closed |
Peterborough
441 Water Street, Peterborough ON K9H 3M2
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 4:00 PM |
| Tue | 9:00 AM – 4:00 PM |
| Wed | 9:00 AM – 4:00 PM |
| Thu | 9:00 AM – 4:00 PM |
| Fri | 9:00 AM – 4:00 PM |
| Sat | Closed |
Thunder Bay
405 James Street South, Thunder Bay ON P7E 2V6
Hours
| Sun | Closed |
|---|---|
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | Closed |
Member Contact Centre Hours
WFCU
Hours
| Sun | Closed |
|---|---|
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:30 PM |
| Fri | 8:00 AM – 6:30 PM |
| Sat | 9:00 AM – 3:00 PM |
ECU
Hours
| Sun | Closed |
|---|---|
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:30 PM |
| Fri | 8:00 AM – 6:30 PM |
| Sat | 9:00 AM – 3:00 PM |
Rapport
Hours
| Sun | Closed |
|---|---|
| Mon | 8:00 AM – 6:30 PM |
| Tue | 8:00 AM – 6:30 PM |
| Wed | 8:00 AM – 6:30 PM |
| Thu | 8:00 AM – 6:30 PM |
| Fri | 8:00 AM – 6:30 PM |
| Sat | Closed |
Holiday Hours
| Family Day | Monday, February 19 | Closed |
|---|---|---|
| Good Friday | Friday, March 29 | Closed |
| Victoria Day | Monday, May 20 | Closed |
| Canada Day | Monday, July 1 | Closed |
| Civic Holiday | Monday, August 5 | Closed |
| Labour Day | Monday, September 2 | Closed |
| National Day for Truth and Reconciliation | Monday, September 30 | Closed |
| Thanksgiving | Monday, October 14 | Closed |
| Remembrance Day | Monday, November 11 | Closed |
| Christmas Eve | Tuesday, December 24 | Closed at 2PM |
| Christmas Day | Wednesday, December 25 | Closed |
| Boxing Day | Thursday, December 26 | Closed |
| New Year’s Eve | Tuesday, December 31 | Closed at 2PM |
| New Year’s Day | Wednesday , January 1, 2025 | Closed |
Compliments and Concerns
WFCU Credit Union is always looking for feedback so that we can continually improve service for our members and community. If you have something you would like to share with us, a compliment or a concern, please feel free to call us at 519-974-3100 or toll free at 1-866-500-WFCU (9328) or log into your Online Banking account to access the ‘Contact Us Form’.
As a member-owned organization, WFCU Credit Union encourages members seeking resolution to issues or concerns to meet with staff and/or the Manager/Vice President within whose area of responsibility their issue rests. WFCU Credit Union staff are empowered to make decisions and resolve members concerns.
Resolving Your Concern
If you do have a concern, WFCU Credit Union is committed to listen and resolve the matter quickly. However, there are times when we will need to investigate further in order to assure satisfaction.
Steps for a quick resolution:
Step 1
Talk to us. Bring your concern to the attention of the staff at your branch or through our Member Contact Centre first, and they will do their best to resolve the matter to your satisfaction.
- Call: 519-974-3100 Toll Free: 1-866-500-WFCU (9328)
- Email: Fill out this Contact Us Form to securely email your concern.
Step 2
If the staff member assisting you cannot address the matter on their own or to your satisfaction, they will escalate to their Manager/Vice President/President & CEO for further investigation. You may also escalate your concern by contacting your branch Manager or through the secure email option noted below.
- Call: 519-974-3100 Toll Free: 1-866-500-WFCU (9328)
- Email: Fill out this Contact Us Form to securely email your concern.
Step 3
If you have completed the above noted steps and do not feel your concern has been resolved, you can forward your written concern to WFCU Credit Union’s Member Advocate. Do not include your confidential account or personal information if sending by email.
- Email: memberadvocate@wfcu.ca
- Mail: WFCU Credit Union, Attention: Member Advocate, 3000 Marentette Avenue, Windsor, ON, N8X 1G4
Step 4
At any time, or if you are not satisfied with the recommendation offered by WFCU Credit Union’s Member Advocate, you may contact the Financial Services Regulatory Authority of Ontario (FSRA). Complete details can be found on the FSRA website:
For questions, you may contact FSRA by:
- Telephone: 416-250-7250
- Toll Free: 1-800-668-0128
- Fax: 416-590-8480
- TTY: 1-800-387-0584
- Email: contactcentre@fsrao.ca
Media Inquiries
For questions or additional information on our news releases please contact:
Rebecca Stasko, Director, Marketing, Communications & Community Investment
